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Why Are Finished Surveys Labeled as 'Attempted' and How to Track Completed Ones?

I'm a bit puzzled about Sago surveys. I messaged someone from the company, but I'm still scratching my head. I did one yesterday, and it's not in the "Attempted Surveys" section, so does that mean it's finished?

Just now, I wrapped up another one, hit the finished button, but it's still lounging in the "Attempted Surveys" area. Any insights on why this happens?

Also, is there a way to see a list of the surveys that are actually finished? Any help would be appreciated.